Legal

Terms & Conditions

Last updated: [date]

Draft: please review against your own policies and consider professional advice.

About these terms

These terms apply to hypnotherapy sessions and services provided by Key To Change Hypnosis ([your name or business name]). By booking a session you agree to them.

Sessions

  • Sessions last [60 minutes] unless agreed otherwise, and take place in person or online.
  • You agree to provide accurate information about your health, including medical conditions and medication, and to tell me about any changes.
  • Hypnotherapy is a complementary therapy. It does not replace medical advice, diagnosis or treatment. See the disclaimer.
  • I may decline or end therapy where I believe it is not in your best interests, and may recommend you speak to your GP.

Fees and payment

  • Fees are shown on the fees & booking page and may change; the price confirmed at booking applies.
  • Payment is due [48 hours before each session / when booking a programme].
  • Programmes are valid for [6 months] from the first session.

Cancellations and late arrival

  • Please give at least [48 hours]’ notice to cancel or rearrange. Sessions cancelled with less notice, or missed, are charged in full.
  • If you arrive late, the session will still end at the scheduled time.
  • If I need to cancel, I will offer a new time or a full refund for that session.

Online sessions

You are responsible for a private, safe space, a reliable connection and not driving or operating machinery during a session. Sessions are not recorded except for personalised audio I create for you.

Results

Every person is different, and I cannot guarantee specific results. Your commitment, including any practice between sessions, plays an important part.

Confidentiality

Everything you share is confidential, except where disclosure is required by law or there is a serious risk of harm to you or others. Personal data is handled as set out in the privacy policy.

Complaints

If you are unhappy, please tell me first so I can put it right. You may also contact my professional body, [name of professional body].

Law

These terms are governed by the laws of England and Wales.